Privacy Policy

Last Updated: October 2026

At Artistry Crystal Elegance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our updates, we may collect certain information, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Account/login information, where applicable

  • Information you provide when contacting our customer support

  • Newsletter or email subscription information

We may also automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website pages you visit

  • Date and time of your visit

  • Referring website or source

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Deliver purchased products to you

  • Process payments and transactions

  • Communicate with you about your orders

  • Respond to your questions and customer-service requests

  • Provide information about products, offers, and promotions

  • Send newsletters or marketing communications when you have subscribed

  • Improve our website, products, and customer experience

  • Prevent fraudulent or unauthorized transactions

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a purchase, payment information may be processed through third-party payment service providers.

Artistry Crystal Elegance does not intend to store your complete debit card, credit card, CVV, or other sensitive payment credentials on its own website servers.

Payment information is handled according to the privacy policies and security practices of the applicable payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant marketing or promotional content

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter or promotional updates, we may use your email address to send information about:

  • New jewellery collections

  • New arrivals

  • Special offers

  • Discounts

  • Promotions

  • Other updates from Artistry Crystal Elegance

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Website analytics and technology providers

  • Email and marketing service providers

  • Customer-support providers

  • Legal, regulatory, or government authorities when legally required

These service providers may only use information as necessary to provide their services or comply with applicable legal requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

If you visit a third-party website, its own privacy policy and terms will apply. Artistry Crystal Elegance is not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Our website is not intended for children who are below the minimum age required under applicable law to provide personal information independently.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain uses of your information

  • Unsubscribe from marketing communications

  • Request information about how your data is being used

To exercise any applicable privacy rights, please contact us using the details provided below.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory obligations.

When personal information is no longer required, we may securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

Any updated Privacy Policy will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Artistry Crystal Elegance
Email: artistrycrystalelegance@gmail.com

We will make reasonable efforts to respond to privacy-related requests in a timely manner.

14. Consent

By using the Artistry Crystal Elegance website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.